![]() To install the COP file, continue with the install/upgrade wizard. To install the VMware Tools Upgrade COP file that you downloaded in Step 1, enter the required information in the first page of the install/upgrade wizard. Step 4 Log in to the Unified CM Operating System Administration GUI, and choose Software Installation/Upgrade. In the popup window, choose Interactive Tools Upgrade Right-click the virtual machine that you are upgrading, and choose Guest > Install/Upgrade VMware Tools. Step 3 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Step 2 From the vSphere Client log in to vCenter, or your ESXi host, and go to the Hosts and Clusters view ( Ctrl+Shift+H). The COP file for Cisco Unified Communications Manager 8.0(2+) on ESXi 4.1 may also be used for CUCM 8.0 on ESXi 5.0.COP file applicable for Cisco Unified Intelligence Center 8.5(2) to 8.5(4) builds:. ![]() Step 1 Download the VMware Tools Upgrade COP file located at the following location and and copy it to your SFTP/FTP server:
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